Cancellation Policy
1. Scope of This Policy
This Cancellation Policy applies to all furniture, home furnishings, and related products ordered by customers in the United States through the Vintageredesignedllc website.
This policy explains the conditions, procedures, and refund process for order cancellation requests.
2. Cancellation Policy
Customers may request to cancel an order before the order enters the shipping preparation or fulfillment process.
Once an order has entered the shipping stage, it cannot be directly canceled through the system. Any cancellation request for shipped orders must be handled according to the applicableĀ Return Policy.
3. Cancellation Request Process
To request an order cancellation, customers must contact our customer service team through the following methods:
Email: info@vintageredesignedllc.com
Phone: +1 (407) 221-0535
The cancellation request should include:
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Order number;
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Customer name;
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Order details;
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Reason for requesting cancellation (optional).
Our customer service team will review the request and generally respond within 24 hours during business days. Customers will receive confirmation once the cancellation request has been reviewed and approved.
4. Cancellation Approval and Confirmation
An order cancellation is only considered completed after receiving confirmation from Vintageredesignedllc.
If the order has already entered the fulfillment or shipping process, we may be unable to approve the cancellation request. In such cases, customers may follow the procedures described in our Return Policy.
5. Refund Processing for Approved Cancellations
For successfully canceled orders, Vintageredesignedllc will process the refund within 2 business days after the cancellation is approved.
Refunds will be issued through the original payment method used for the purchase.
If an order was placed using a discount, promotion, or other price adjustment, the refund amount will be calculated based on the actual amount paid by the customer.
6. Important Information
Please note:
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Orders that have already been shipped cannot be canceled directly and must be handled according to the Return Policy;
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If only part of an order has been shipped, only the unshipped portion may be considered for cancellation;
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Customers should contact us as soon as possible if they wish to cancel an order, as processing may begin shortly after purchase confirmation.
7. Customer Service Contact
For questions regarding order cancellations, please contact Vintageredesignedllc:
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Company Name: VINTAGE REDESIGNED LLC
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Address: 5732 CHICORY DR, TITUSVILLE, FL 32780, USA
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EIN: 85-1376293
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Phone: +1 (407) 221-0535
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Email: info@vintageredesignedllc.com
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Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time, USA)
Please contact us by email. We will respond to your inquiry within 24 hours during our regular business hours.