Exchange Policy

1. Scope of This Policy

This Exchange Policy applies to furniture, home furnishings, decorative items, and related accessories purchased through the Vintageredesignedllc online store by customers in the United States.

This policy explains the conditions, procedures, responsibilities, and processing time for product exchange requests.

2. 14-Day Exchange Policy

Customers may request an exchange within 14 days from the date of receiving the product. Exchange requests can be submitted without providing a specific reason, provided that the product meets the requirements described in this policy.

3. Exchange Eligibility Requirements

To qualify for an exchange, the returned product must meet the following conditions:

  • The product must be in new and unused condition;

  • The product must remain in a condition suitable for resale;

  • All original packaging, accessories, and included items should be returned where applicable.

If the returned product does not meet the above requirements, Vintageredesignedllc reserves the right to decline the exchange request.

4. Applicable Products

This Exchange Policy applies to products sold through Vintageredesignedllc, including furniture, home accessories, decorative products, and related components.

For customized products or special orders, customers are encouraged to contact our customer service team before purchase to confirm whether an exchange request can be accepted.

5. Exchange Request Process

Customers must submit an exchange request by email:

Email: info@vintageredesignedllc.com

The exchange request should include:

  • Order number;

  • Purchase date;

  • Product information of the item requested for exchange;

Providing complete order information helps us review and process the request more efficiently.

6. Request Confirmation

Vintageredesignedllc will generally confirm receipt of the exchange request within 24 hours during business days and provide further instructions regarding the exchange process.

Customers should wait for confirmation before sending any products back.

7. Exchange Shipping Costs

When an exchange request meets the requirements of this policy and is approved, the related exchange shipping costs will be covered by Vintageredesignedllc.

In approved cases, customers will not be required to pay additional exchange shipping charges.

8. Exchange Return Address

Approved exchange items should be returned to the following address:

5732 CHICORY DR TITUSVILLE, FL 32780 USA

Customers should follow the return instructions provided by our customer service team before shipping the product.

9. Exchange Processing Time

After receiving and inspecting the returned product to confirm that it meets the exchange requirements, Vintageredesignedllc will process the exchange within 2 business days.

The replacement product will be prepared and shipped within 2 business days after the exchange has been approved and processed.

10. Customer Responsibilities

Customers are responsible for properly packaging returned products to help prevent damage during transportation.

Customers should ensure that the returned item is securely packed and includes all applicable parts, accessories, and original packaging required for the exchange process.

11. Customer Service Contact

For questions regarding this Exchange Policy, please contact Vintageredesignedllc:

  • Company Name: VINTAGE REDESIGNED LLC

  • Phone: +1 (407) 221-0535

  • Email: info@vintageredesignedllc.com

  • Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time, USA)

Please contact us by email. We will respond to your inquiry within 24 hours during our regular business hours.

12. Policy Transparency and Company Information

This Exchange Policy is provided to explain the exchange procedures and requirements applicable to purchases made through Vintageredesignedllc.

Customers may review this policy before purchasing products or contact our customer service team for additional information.

This website is owned and operated by VINTAGE REDESIGNED LLC.

  • Company Name: VINTAGE REDESIGNED LLC

  • Address: 5732 CHICORY DR, TITUSVILLE, FL 32780, USA

  • EIN: 85-1376293

  • Phone: +1 (407) 221-0535

  • Email: info@vintageredesignedllc.com

  • Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time, USA)

Please contact us by email. We will respond to your inquiry within 24 hours during our regular business hours.